Cross Divisional Interview a Experience
Last month I went for an interview
where I had a very good experience about corporate illiteracy blindness prevailing
in system where cross department interview is being executed to select a
candidate. I went to an organization/bank which is opening up the segment of
wealth management and looking for a someone to head the department. I went for
the same position and my first 3 rounds of interview which went with the Head
of the Retail Department, all Indian Branch Head and the Department Head of the
concerned department to whom I will be reporting. The interview was quite good
and interactive and more focused just like reorganization about the present
work process and the operation process and qualification of mine. They interview
was good and went very positively. But the real foolish approach of the system was
cross department interview. This cross department interview is that where some departmental
person would be taking interview of you to judge your capability and suitability
to the desired post.
Well I explain it in details,
it’s a interview where a legal fellow of the legal department would take interview
of finance guy and would judge him through his level of knowledge whether that
fellow is capable or not. How can cross departmental fellow could access the INS
& outs of another department and that too for an position of higher level. Cross divisional interview are just like
that I am having diabetes and you are asking me how many spoon of sugars you
consume in your tea. And finally you are telling me that I am having Diabetes.
Management fellows how have created
this system or process has thousand justifications to give behind developing this
system. But tell me how one fellow from another department can could access the
ability of the candidate for the desired post. In my case the fellow did not
have the CV of mine of whom he is taking the interview. The funniest part was
that when he did not get any proper questions to ask he immediately asked his
new joinee to interview me. Moreover in the full session I could find out that
both the cross divisional ones were more interested to understand the business
process of my organization from where I belong. This is what happens when you create
something with different purpose in your mind and the outcome is far stranger
than the word fiction itself. Cross divisional interview are just like that I
am having diabetes and you are asking me how many spoon of sugars you consume
in your tea. And finally you are telling me that I am having Diabetes.
Why companies are more focused to complicate
their process and also complicate the process of selection of candidates for
the jobs. Why can’t they keep the door open and make the process simple. Why
cant they accept that the whole industry from every sector is learning process
and this learning process leads to growth of an organsation. Today we all know
that HUL generated one of the biggest brands of tope level executives across the
globe. When the same people joined the organization they were only sales reps.
Now over the last 10 to 15 years they are in the top executive brackets either
of HUL or of some other company but belongs to the same industry. Why does the companies
don’t built the culture where outsiders would bet their life to join the organization.
Why cross divisional interviews are required when the departmental heads have
already made a clear understanding of the purpose of the candidate being
selected. Arguments would come up that cross divisional interviews
are being done to filter the right candidate for the right position. Great if
that the logic then what the ability of the concerned department heads. In
other words the organization itself is saying that our departmental heads are
nuts so cross divisional ones are the best person.
These cross divisional interviews
clearly indicates that the organization itself has wrong culture and the process
of selection of candidate is wrong. It reveals that the departmental heads of
the concerned department have no power and at the same time you are asking the
candidate to become Jack of all trades and you don’t want a specialist of and
the particular field. I keep this topic open so that I can learn more from readers
about the various reasoning’s they have on the same so that I enrich my
learning further.
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